Help › Settings
Teach the AI to draft replies your way
Reply Rules let the assistant pre-draft replies for specific kinds of email:
- Go to Settings › AI Settings and, under Reply Rules, click + New Rule.
- Name the rule and set its conditions (Subject contains, Sender contains, Body contains) so it matches the right emails. Turn on Auto-draft on arrival to have Talisk draft a reply as those emails land.
- Click ✦ Learn from my replies to teach the rule your voice from your past sent replies.
When an email matches, Talisk writes a draft reply in your voice, pulling in anything relevant from your Knowledge Library (business brief, FAQs). The draft waits for you: open it, edit if needed, and send. Talisk never sends a reply automatically; every draft is a suggestion you approve.
A rule with no conditions never matches; set one rule as the Default to catch everything else.
Good to know: Auto-draft always produces a suggestion for you to review: Talisk never sends
a reply on its own, so a drafted reply waits in your drafts until you send it.
A rule's learned style replaces your global style for matching emails rather
than blending with it.