Attach a file from your phone

Attaching

In the composer, tap Attach, beside Auto Draft and Templates under the message. Your phone offers its camera, its photo library and its files, so you can take a photo of something on site or send one you took earlier.

Each file is listed with its size, and the line underneath shows the total. That is there because photos are large: three from a modern phone can be over 20 MB. All the files on one message can be up to 25 MB, from any mailbox (Outlook included). It is the same limit as on a computer. If a file would take you over it, HQ says so and does not add it, and a message that is over the limit does not send. Take some photos out and send them in two messages, or share them as a link.

Tap the × beside a file to take it off.

If the app closes before you send

HQ keeps what you typed. It does not keep the files. They live on your phone, not in the saved draft.

If the draft is recovered from your phone's own copy, HQ tells you how many files were attached and asks you to attach them again. If the draft comes back from the server instead, which is the usual case when you were online, it knows the text but not that anything was attached, so nothing is said. Either way the files are gone, so check the message before you send it: it is easy to send "see attached" with nothing attached.

The controls on an open email

An open email carries three buttons across the bottom of the screen: Reply, Archive and More. Everything else is behind More, so the message itself gets the screen.

The control at the top left goes back to wherever you opened the email from. It is named after that place, so from Sent it reads Sent and takes you back to Sent with your place in the list kept.

The other things you can do with an email

Tap More.

Reply all, Forward and Draft a reply with AI open the composer.

Star marks the email and leaves you on it, so you can star and carry on reading.

Mark unread, Filter and Delete act on the email and take you back to the list, because each of them moves it out of where you are. Archive, Delete and Filter give you a few seconds to tap Undo.

Look for a bill or receipt hands the email to HQ to read. If it finds one, the bill appears in Bills and receipts waiting for you to check it. Nothing is recorded in your books until you approve it there. Reading can take up to a minute, and the sheet says so while it works. If the email is already in your books it says that instead of looking again.

Snooze hides the email until the time you pick and brings it back then. It tells you when it will be back.

Move to folder puts the conversation in another folder. It moves every message in that conversation, the same way Archive does.