Help › Bookkeeping

Your books don't match the bank

Open this in Talisk HQ

TALISK_HQ compares each account's balance in your books against the closing balance printed on its latest statement. When the two disagree, Ledger › Health shows Your books don't match the bank.

The usual cause is transactions that were imported but never categorized. An uncategorized transaction is not in your books yet, so the balance TALISK_HQ shows is missing that money. Enough of them and the figure drifts a long way from reality; on a credit card it can even flip, so the card reads as money you have rather than money you owe.

  1. Open Ledger › Health and find the finding.
  2. Click Categorize on the card. It takes you to Ledger › Banking with the waiting transactions from that account already filtered.
  3. Clear each one. The balance corrects itself as you go.
  4. Click Re-check on the Health panel. The finding clears once the two figures agree.

Claim the GST while you clear them

There are two ways to clear a waiting transaction, and they are not equivalent for sales tax:

  • Upload the receipt from the bank line ("Upload receipt" on the row). TALISK_HQ reads the receipt, creates the bill, and matches it to that exact charge. The GST on it is claimed as an input tax credit.
  • Give the line a category. This books the expense and fixes the balance, but it records the full tax-inclusive amount as expense and claims no GST.

For a Canadian supplier charging GST or HST, upload the receipt. Categorizing on its own is fine for anything with no recoverable tax on it, such as a foreign supplier, a bank fee, or a wage payment.

If you have categorized everything and the gap is still there, the difference is usually in your opening balance: the figure your books started from doesn't match what the account actually held on that date. Check it against the statement covering your start date and correct it on Ledger › Banking.

You do not have to reconcile a month for this check to run. It uses the statement you already imported, so it works from the day your first statement lands.

Good to know: This check compares one account's ledger balance to the closing balance on the most recent statement Talisk has verified for it, so it only appears once you have imported a statement that adds up. It does not appear for an account with no opening balance recorded, for an account in a foreign currency, or for a ledger account two bank accounts share. It never changes your books: it tells you the two figures disagree, and categorizing the waiting transactions is what closes the gap.