Email an ecommerce customer

You can email a storefront customer from wherever you happen to be looking at them. Every route opens the same compose window with the To address already filled in.

From a customer:

1. Go to Ecommerce › Customers.
2. Click Email at the end of the customer's row, or open the customer and click Email customer in the header.

From an order:

1. Go to Ecommerce › Orders.
2. Click Email at the end of the order's row, or click the row to open the order and use Email customer in the header.

From the dashboard:

1. Go to Ecommerce › Overview and scroll to the recent orders tables.
2. Click Email on the order's row. Clicking anywhere else on the row opens the full order, the same view the Orders tab shows.

When the message is opened from an order, the subject is pre-filled with that order number so the customer knows what you're writing about. Edit anything you like before sending. If a customer shows no Email button, the store has no address on file for them.